Terms of Use

Mamu Group of Media or known as MM Media is a business line within Mamu Cyber ​​Media and other companies related by ownership to Mamu Cyber ​​Media.

MM Media is committed to protecting the personal data of customers, visitors, vendors, partners and many other related stakeholders. Therefore, in this Personal Data Policy, we consider aspects of the application of technology, human resources, methods and refer to applicable laws in Indonesia, such as Ministerial Regulations and other related laws and regulations.

The Personal Data Policy on this page helps you understand how MM Media collects, why we collect it, process, analyze, store, use, disclose, provide, distribute, revise or change and/or destroy your Personal Data that can be identified and obtained in connection with use. Service.

  1. DEFINITION
  • MM Media/We means Mamu Group of Media which operates in various media business fields, such as Television, Radio, Printing, Digital and other media business areas.
  • Affiliate means a subsidiary of and/or party under the control of Mamu Group of Media and/or Mamu Cyber ​​Media.
  • Services/services means every service and/or product and/or activity or other service in any form that we provide/organize, whether we provide/organize through the Portal or without via the Portal (such as events and so on).
  • Portal means every software application and/or every website and/or every other form of digital platform, whether existing or will exist in the future, that we and/or our affiliates develop and operate so that our services can be accessed by You.
  • Customer/User/You/Yourself is every party who uses and/or accesses and/or participates in our Services whether through the Portal or not through the Portal, as well as those who have registered on the Portal or who have not registered on the Portal.
  • Personal Data / data means data or information about yourself that we obtain through your use/interaction of the Portal and/or services, whether personally identifiable or not personally identifiable, including but not limited to, such as name, address, date of birth, place birth, employment, place of work, personal identity, other identity documents, telephone numbers, email addresses and other information that can identify you as a user.
  • Terms of Use means standard operating procedures or other provisions relating to access/use of each Portal or Service provided by Us and/or its Affiliates, which can be changed and updated from time to time by Us and/or Affiliates.
  1. SCOPE

This Personal Data Policy applies to all Personal Data across Our Services and/or Our business partners (vendors, partners and other stakeholders). Please see the various products and subsidiaries that are our affiliates here: www.batasnesia.com

Any future additions to a product/service that are a product/service recognized by us will automatically comply with this Personal Data Policy. In the event of such proof, we are not obliged to show our company documents, but we can show a statement document stating that each product or service is correct, including our services.

  1. PURPOSE

We collect, process, use and provide your Personal Data, including to our Affiliates and/or third parties/partners, for the following purposes:

  • To provide support or other information; We may use your Personal Data to provide support or other information related to the customer’s usage history, including but not limited to customer complaints, customer calls, customer confirmations related to our services.
  • To provide information regarding products or current information; We may use your Personal Data to provide notifications about new product releases, product developments, retargeting, promotions, personalized offers, subscriptions, event participation, or information that you may need. This information is not only limited to products/services from our services, whether used or never used, but also products/services of our affiliates or partners that suit your needs. We may use your Personal Data and your transaction records to analyze your behavior and use it to provide information about our Services and/or these products/services.
  • Analyzing customer behavior to provide better and more appropriate experiences, services and information; We use your personal data from your interactions with our services to analyze your interests and behavioral patterns so that we can provide better and more appropriate experiences, services, promotions and information. for your needs.
  • To inform you of the benefits, programs and opportunities that we provide to you; we and/or our affiliates can communicate to you about the benefits, programs and opportunities that can be provided regarding our and/or our affiliates’ services.
  • To connect with third parties/our partners; we may share your personal data with third parties/our partners in connection with our business interests and/or affiliates and/or our other needs including but not limited to completing transactions on our services and/ or Our Affiliates who come into contact with Customers, relating to the needs of third parties/Our partners and/or Our Affiliates, and other needs. We also share your Personal Data with third parties/our partners who we think can provide content, products or services that suit your interests. We ensure that our third parties/partners are selected with care and are obliged to keep your Personal Data safe.
  • To protect Our content and Services;We use Personal Data to prevent potential illegal activities and enforce our Terms of Use. We also use various technological systems to detect activities that are not typical for abuse, such as spam, plagiarism, piracy and so on.
  • To get suggestions and input from you from time to time; We may ask Customers to provide suggestions, so that the product/Service is more suited to what Customers need and are interested in (for example through surveys, research on usage, group discussions).

We carry out all implementation of the contents in letter C within territories/territories throughout the world.

  1. DATA WE COLLECT
  • We collect some Personal Data directly provided by you as follows: a. Name b. Contact information (telephone, email)c. Date of birthd. Place of birth. Demographics: gender, occupation,f. Personal identification information (KTP, SIM, Passport, and other personal identification)g. Emergency contact informationh. Social media profile information. Education and employment informationj. Information about the thing(s) you are interested in. Other information from you, uploaded or provided to us.
  • We also collect some other information when you use our portal and/or services, namely: a. Information about the device(s) you useb. Information about use of the servicec. Cookies.d. Authentication data. Location information. Data that has been recorded through one of the Affiliate services will also be used to improve the Customer experience in all our and Affiliate business lines.
  • The cookies referred to in letter c above are small text files that are sent to and stored on a computer, smartphone or other device to access the internet, every time you use our services via the Portal. Cookies are useful because they allow the Portal to recognize the user’s device. Cookies help us personalize the Portal and fulfill the User’s interests and desires. We use cookies to protect your privacy. Our portal does not use cookies to collect personal information from your device. We never store passwords or similar sensitive data in cookies. We use ‘analytics’ cookies to help analyze how users access the Portal. By showing how and when users use the Portal, cookies help us find out which Portal pages are popular and which are not, and how we can improve the Portal for you. We use ‘analysis’ cookies on the Portal so that in this way, we only share this cookie information with third parties/our partners, namely in aggregate and anonymous (entire) format and there is no personal information. How can you manage your cookies? The browsers of most computers, smartphones, and other web-enabled devices are typically set up to accept cookies. You have the option to control the acceptance of cookies yourself and, if you wish, you can block them completely by configuring your Internet browser. Please see the documentation for your browser to change your preferences regarding these cookies. Please note that cookies are used to enable and improve certain functions on the Portal. If you choose to disable certain cookies, it may affect how our Portal works.
  1. DATA WE DO NOT COLLECT

We really respect the confidentiality of your data, therefore, we do not collect data in the form of any content from photo albums, short message application communications (messenger apps), and contact/phonebook information contained on your device.

  1. SECURITY
  • The confidentiality of your information and personal data is a primary concern for us. We make the best efforts and procedures to protect and guarantee Personal Data and we periodically carry out internal evaluations to improve security so that your Personal Data is safe from interference by unauthorized parties. We ensure that the Personal Data we obtain is in the form of encrypted data both during the transmission process and stored on the server. However, we cannot fully guarantee that our system cannot be penetrated by viruses, malware and interference from unauthorized parties.
  • Users are responsible for always maintaining the confidentiality of information data contained in the Portal and in connection with the use of the Service, including but not limited to the confidentiality of the password that Users use to access their account on the MM Media Portal. Please do not disclose and share your Personal Data, including your account password, with anyone and keep your device secure. We are not responsible if you experience losses caused by your negligence in maintaining the confidentiality of information data in connection with the use of the Service or your account on the Portal, and you hereby release us, our directors, board of commissioners, employees, agents and/or our affiliates. , from any demands, lawsuits, damages and/or claims submitted by Users in connection with unauthorized use and/or access to your account.
  1. ADVERTISING
  • Advertisements appearing on the Portal may be delivered to you by our partners, who may use cookies. These cookies allow the respective advertising servers to recognize the User’s device each time they send an online advertisement to collect non-personal data about the User or other people who use the User’s device.
  • When you use our portal, it is possible that certain advertisements may appear which are products from our partners. Our partners, as third party vendors, use cookies to serve ads on our portal
  1. PROVISIONS REGARDING MINORS

Every Portal account creation and/or registration for MM Media Services and/or its Affiliates is prohibited by children under the age of 18 (eighteen) years or under the age determined by statutory regulations so that in these matters a person must be represented. parent or legal guardian.

Every time you create a Portal account and/or register for Services that are segmented for minors, you must still be represented by a parent and/or legal guardian.

Any use of Services that are segmented for minors must still be under the supervision and approval of their parents and/or legal guardians.

If there is a minor who has provided Personal Data without being represented by a parent or legal guardian, then the parent or guardian must contact MM Media (see Section O) to request deletion of Personal Data that falls into the category of “unauthorized data.” relevant” and stop using the Portal account and/or Services (if the Services and/or Portal in question are not for the segmentation of minors).

We cannot directly differentiate a person’s age when creating a Portal account and/or using/registering for Our Services via the Portal. The Customer is obliged to release us, our affiliates and/or any third parties/partners from any claims, lawsuits and/or demands arising as a result of the Customer violating the provisions in letter H and the Customer is obliged to take full responsibility for every such claim, suit and/or demand.

  1. TECHNICAL AND REGULATORY INFORMATION
  • User personal data: We collect Personal Data from Users in various ways, including but not limited to, when Users visit the Portal, use features, access the content we provide on the Portal, when registering as a User, when Users use services and so on. Users may also be asked to provide data, including email address, home/office address, telephone number and other required information.
  • Non-personal data of Users: We may collect non-personal data of Users when they interact with our Portal and/or services. Any non-personal data including but not limited to browser name, computer type, telephone device, or other information related to the way Users connect to our Portal, such as operating system, internet services, social media, and other related information.
  • In the case when you choose to link your social media account or account related to other third party services to our services and/or portal, then you may ask the third party to send certain information to us from the social media account or service account and you allow Us to collect, store and use what they send to Us as described in this Personal Data Policy.
  • Logging Practices;We automatically record the Internet Protocol (IP) address of the User (web based application) and the session of the user (mobile application). We also record several materials to identify users of the Portal, including: · Type/version ofbrowser/device·Operating system used·Date and time ofserver request·Location (latitude and longitude)For mobile applications, we use the following materials to identify:·Device brand and/or type/version·Device IMEI·Operating system used·Date and time ofserver request·Location (latitude and longitude)·Other information provided by the operating system, browser or device. This identification is used throughout our Services and Portal to enable understanding of Customer data between products/Services. This creates greater opportunities for us to provide better customer service.
  • External links behavior: Some of our services/portals may connect/contain links with other sites/applications created and managed by other parties/our partners. When you enter another site/application, please note that we are not responsible for the data collection or content of that site/application as well as any information they may collect, even though our name or logo may appear on the site/application. the application. We ask that you be aware when leaving our Portal and read the privacy terms of other sites/applications that you visit, as the privacy policies of such other sites/applications may be different from ours.
  • Do Not Track (DNT): is a self-regulatory initiative designed by the online advertising industry to provide choice in the types of advertising they may see and select from online behavioral ads provided by participating companies. We do not respond to DNT in your browser settings.
  • If you are no longer a registered user or using our services, we will continue to store your personal data for at least 5 (five) years from the last date you were a registered user or from the last date you used our services/accessed the portal or for another period of time. as regulated by the laws and regulations in force in Indonesia.
  • Response to legal requests: We reserve the right to share your information to respond to requests for your Personal Data information from Government authorities and/or authorized agencies or required by law.
  1. PERSONAL DATA STATEMENT AND CONSENT
  • By using our portal and/or services, you state that you have read, understood and agreed to this Personal Data Policy and all changes to it that we make from time to time and agree to allow us to use, apply, process and transfer data. Your personal data as stated in this Personal Data Policy.
  • You also state that you agree and agree to share all information that has been provided to us and give us the authority to delete, use and share your personal data with our affiliates and/or other third parties (such as our partners, vendors and others) to support our services and/or portal as well as our and our affiliates’ business activities.
  1. REVOCATION OF CONSENT AND DELETION OF PERSONAL DATA
  • If you are a registered User, you can review, revise and correct your Personal Data through the User profile setting service on the Portal.
  • MM Media is only responsible for the deletion of your data stored in your MM Media Account.
  • MM Media is not responsible for your data outside of your data stored in your MM Media account.
  • You can withdraw your consent to the collection, use and disclosure of your Personal Data and/or request deletion of your stored Personal Data in the following way:
  • For website users, please log in then access the profile menu
  • For application users, make sure you are logged in then access the settings page.
  • If a user wants to delete their MM Media ID account, but cannot access the account based on MM Media policy. Then the user can request account deletion from MM Media by sending an email to the email address cs@kgmedia.id
  • If account deletion cannot be done on the MM Media apps, Users can request account deletion from MM Media by sending an email to cs@kgmedia.id
  • By deleting your MM Media account you will:
  • Deleting your Personal Data (PII)
  • Do not have access to make data changes, comments and other activities that require login access
  • You have no claim rights to prizes from quizzes and events that you previously participated in
  1. E-mail ADDRESS POLICY
  • If you want to stop receiving newsletters in your email, please follow the unsubscribe steps in the bottom corner of each Portal.
  • We may send emails in the form of invitations to participate in user surveys, feedback as a visitor or user, as well as services that exist or are being developed.
  • If you communicate with us via email, we may retain and/or store the contents of your email messages, including the conversation history between us and you and the email address and information you provide during the communication.
  • If you want to send us an email, it is recommended that you understand that the information contained in the email is not secure or encrypted, so it may be seen by other parties. Thus, you are required to be careful when sending something confidential to our email. In this case, we are not responsible for any email you send to us and we have no obligation to provide assistance for any event that is detrimental to you.
  1. DISPUTE SETTLEMENT AND LANGUAGE
  • MM Media and Users hereby agree to try as far as possible to reach an amicable settlement no later than 30 (thirty) working days after one party receives a written letter from the other party.
  • If the resolution through deliberation fails to reach consensus within the specified time, then the dispute can be resolved by following the relevant laws and regulations.
  • Language: This Personal Data Policy may be written in languages ​​other than Indonesian. In the event that there is a discrepancy between the Indonesian version and other languages, the Indonesian version will apply.
  1. CHANGES TO THE PERSONAL DATA POLICY

MM Media may change this Personal Data Policy from time to time by displaying the changed version on each and/or each Portal. You acknowledge and declare that MM Media and/or its Affiliates have the right to change this Personal Data Policy unilaterally from time to time, therefore you declare that you carefully and periodically pay attention to and read this Personal Data Policy. By continuing to access the Portal and/or continuing to use any MM Media Services, Customers are deemed to have understood, complied with and agreed to this Personal Data Policy and any changes thereto.

If a part of the Personal Data Policy cannot be used/applicable, then that part does not affect the validity of the other provisions.

  1. CONTACT US

If you have questions or interests regarding this Personal Data Policy or regarding the use of Personal Data, contact us via:

Jl. Magelang Km. 12, Kaliboto, Bener, District. Bener, Purworejo Regency, Central Java 54183

Tel: 082243069545

  1. EFFECTIVE DATE AND OTHERS

This Personal Data Policy was last updated and changed on March 1, 2021. By using our Portal or Services, you are deemed to agree to this Personal Data Policy including but not limited to all changes.

This Personal Data Policy is subject to and interpreted based on the applicable laws and regulations in Indonesia.